As operations manager, Nidia is dedicated to helping families go through the process at playSense as seamlessly as possible, not only for the children who visit but their families. Nidia attended El Camino College and CSU Dominguez Hills graduating with a Bachelor of Arts in Sociology. She has spent her career working in the healthcare field from providing in-home care to the elderly, assisting families with loved ones that are suffering from Alzheimer's/dementia, working with those who have cerebral palsy to managing patient care for the injured in personal injury accidents. In her spare time, Nidia enjoys volunteering at different organizations such as School on Wheels, figuring out her fantasy lineup, and spending time with her family.